Privacy Policy


This privacy policy references to how the Arcadian Products website collects and uses information from our customers.

What and how we collect your information          

The information we collect from the website may include.

  1. Any personal information you give when either creating an account with us or sending your details through by email, this can be either name, address or telephone number.
  2. We also collect information through your preferences on the account you make, this being whether or not you have accepted to receive email updates on new products and special offers.
  3. We also retrieve your IP Address which is a set of unique numbers assigned to your computer which is recorded by our web server. We use your IP address to help improve your experience with the site.
  4. On the site, recorded data is used to help us recognise you and enable your preferred settings that you saved on the site, this saves you from re-entering information for a short period until you either delete your history or cookies or close your web browser.

What we do with your information

Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:

1. To process your order, to provide after sales service (we may pass your details to another organisation to supply/deliver products or services you have purchased and/or to provide after-sales service);

2. In certain cases we may use your email address to send you information on our other products and services. Third parties will not be allowed to use your personal information for their own purposes.

Your Rights

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including name, address, email address and telephone